Information For GPs & Other Healthcare Professionals

Do The Patient No Harm

Our aim is to provide your patients with the standard of care and advice reflective of medical practice. We acknowledge that when you refer a patient to our clinic, that decision is a reflection of your judgement.

Examinations And Reporting

Assessment procedures are carried out in controlled environments using calibrated equipment.

We report significant findings to you in a concise manner, such as conductive pathology, asymmetrical results, to help you decide if there is need for further medical follow up.

Your patients only see me, a qualified audiologist trained at Macquarie University.

Cerumen Management

In most cases excess cerumen can be removed on the day of testing using a variety of available methods, including otomicroscopy/curettage, micro-suction and irrigation.

Please remind patients not to attempt self-cleaning of the ears, as it often complicates the removal process. Pre-treatment with cerumenolytics is generally not required.

Hearing Aids

We fit hearing aids only when there is evidence of sufficient biological need and internal motivation to ensure a positive outcome for the patient. When these factors are lacking, we defer fitting until circumstances change.

Hearing aid amplification is prescribed and verified using in-situ methods in all cases.

Information counselling and instructive guidance are integral to our rehabilitation services.


Our primary treatment for tinnitus is education. Patients are taught about the relationship between peripheral pathology and central auditory maladaptation. The role of reticular/limbic systems in the development of adversive conditioned reflexes is discussed. We primarily advise patients of no-cost management strategies. In a very small percentage of cases (< 1%) we may fit a masking device where other habituation therapies have failed. Hearing aids are prescribed as a treatment for tinnitus only where clinically significant hearing impairment coexists.